The sweet little details

Ordering, Made Clear

Everything you need to know before sending your Sugar Spell request—so the process feels as lovely as the treats.

01

Planning Ahead

Custom orders should preferably be placed at least 2 weeks in advance. Earlier inquiries are encouraged for larger events.

02

Deposit

A 50% non-refundable deposit is required to secure custom orders.

03

Booking

Orders are not officially booked until Sugar Spell accepts the order and the required deposit is received.

04

Pickup & Delivery

Pickup and delivery arrangements are confirmed during ordering. Ask what may be possible for your order.

05

Customization

You’re welcome to ask about custom flavors, colors, and designs. Availability and final pricing are confirmed during the inquiry process.

Important allergy notice

Please Ask Before Ordering

Sugar Spell products may contain or come into contact with common allergens including wheat, milk, eggs, soy, nuts, and peanuts. Please contact Sugar Spell before ordering if you have allergy questions.

Sugar Spell does not claim to be allergen-free, peanut-free, nut-free, gluten-free, certified gluten-free, or cross-contact-free.

Ask an allergy question ↗

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